Misrep by Call centre agent and bad service on their 808

<p>I was called by one the agent from MTN need to move to monthly billing cheaper than my contract instead of cancelling....we agreed but that never happened still get charged the contract amount. When ever I call 808 to cancel my contract there is no response at all. Waited for more than 15min when I could actually get through, the other 100th attempts would just drop the call. I am tired of MTN and would not advise anyone to use them as their subscriber. Customer service overall is appauling, considering I was being harassed by the call centre agents to upgrade.....NEVER....Im officially going to reverse my debit order from the bank.....MTN.....NOT.</p>