MM
Marianne M
1 reviews | Active since Sept 2014
10 Nov 2015, 16:06
Misled by MTN about cheaper contract
We as a company, have had an MTN contract for 2 Years and were satisfied with the bills and service. January 2015 we were invited by MTN, ***amas to apply for \a cheaper Contract for the Company". Nevertheless"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Nov 2015, 15:49Hello Stofeiland,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I suggest that you consider moving to the MTN Sky package
So how does it work?
MTN Sky offers you unlimited calls and SMSs to any network in South Africa, and uncapped data* with a 10GB fair use policy.
Follow the below link to get more information. If you wish to migrate you may visit your nearest MTN store.
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contract&siteInformation=contracts
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I suggest that you consider moving to the MTN Sky package
So how does it work?
MTN Sky offers you unlimited calls and SMSs to any network in South Africa, and uncapped data* with a 10GB fair use policy.
Follow the below link to get more information. If you wish to migrate you may visit your nearest MTN store.
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contract&siteInformation=contracts
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply16 Nov 2015, 15:49
Official
Hello Stofeiland,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I suggest that you consider moving to the MTN Sky package
So how does it work?
MTN Sky offers you unlimited calls and SMSs to any network in South Africa, and uncapped data* with a 10GB fair use policy.
Follow the below link to get more information. If you wish to migrate you may visit your nearest MTN store.
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contract&siteInformation=contracts
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I suggest that you consider moving to the MTN Sky package
So how does it work?
MTN Sky offers you unlimited calls and SMSs to any network in South Africa, and uncapped data* with a 10GB fair use policy.
Follow the below link to get more information. If you wish to migrate you may visit your nearest MTN store.
https://shop.mtn.co.za/crs/siteInformation/staticPage.jsp?breadcrumb=Contract&siteInformation=contracts
Regards
Thabelo
REQ:***
Best regards,