KJ
Keith J

1 reviews | Active since Mar 2009

03 Mar 2016, 05:37

Misleading the people

Mtn's 2 for 1 deal was very misleading to say the least, the advert for the Huawei Y960 clearly showed that both phones got 100GB promotional data, but this has not been honoured. The agents and MTN wormed their way out of it. We were simply told that they could not answer for marketing. I have a pdf and hardcopy of the advert and intend to lay a complaint with the ASA. Sick and tired of being taken for a ride

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Mar 2016, 16:34
Official
Hello kvanjaa,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

I have send you an email requesting for more details so I can assist.

Regards
Thabelo