Misleading Sales & Delivery Failure for Paid Router

Review Content:

I am writing this to warn other consumers about the misleading sales tactics and poor service from MTN. I app**** for a WiFi router and was promised a "very quick process" by the sales team. I paid in full on Wednesday last week, but I have received zero updates on delivery.

Every time I call or email, I am told the order is "Approved" but needs to be "Complete Approved" before it can be sent. This technical status loop is an internal MTN issue that should not affect me as a paying customer. I have fulfilled my part of the contract, yet I am still without the service I paid for.

Action Required: I want a tracking number for my router today. I will not accept further excuses about internal system statuses.