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Zwidofhelangani G

1 reviews | Active since Apr 2019

05 Apr 2019, 15:01

Misleading information on device specifications

Recently bought myself a Huawei P Smart 2019 from MTN after checking the specifications of the device on their website. On the website they stated that the device has NFC capabilities only to find that is not the case from Huawei.

I think it's wrong to have misleading information on your website that can influence a customer's decision when buying a new phone. Here I am thinking I am going to tap to pay but no I can't.

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Replies (6)
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Zwidofhelangani G's update05 Apr 2019, 15:03
Reviewer Update
https://shop.mtn.co.za/crs/jump/product/ ********** /Huawei-P-Smart-2019?pageid=&pageName=specification&prod_id= ********** &specificationActiveClass=active
ZG
Zwidofhelangani G's update08 Apr 2019, 10:00
Reviewer Update
Hi Roanne, This is not a case of me being unable to activate or switch on NFC. Don't deviate from what I just said. Huawei states that all Huawei P Smart 2019 in South Africa do not have NFC but here you are saying that it does on your site. How did you miss that? Now I have a phone I can't use to tap to pay and other sharing services because of your misleading information.
ZG
Zwidofhelangani G's update08 Apr 2019, 10:15
Reviewer Update
https://bit.ly/2G7uRqL
ZG
Zwidofhelangani G's update08 Apr 2019, 10:17
Reviewer Update
Hi Roanne, Please find link below : https://bit.ly/2G7uRqL
ZG
Zwidofhelangani G's update08 Apr 2019, 10:17
Reviewer Update
Hi Roanne, Please find link below : https://bit.ly/2G7uRqL
ZG
Zwidofhelangani G's update08 Apr 2019, 10:17
Reviewer Update
Hi Roanne, Please find link below : https://bit.ly/2G7uRqL