Misleading cellphone upgrades - MTN

Correspondence below from 17/09/2018: Good day I was advised by MTN Direct that I was due for upgrade on my cellphone contract, at which time I was offered a fairly good package, at a reduced rate, via SMS and follow up calls, until I accepted the contract. If memory servers (it being months ago already), it was 100 Minutes, 2G + 1G free for a year, being a loyal customer, only receiving 50 minutes, 350Mb and 50 sms's, to date Numerous up and down correspondence to have the issue resolved, lead to no joy. In my opinion it is misleading advertising, and MTN Direct not delivering on their promise, and being in breach of contract!!!! Calling customer care is a lost case, so what's next?? ***************************************************************************xx Response received, but no action / rectification, pathetic and misleading I will never in my life make use of MTN Direct again, it's a ****...all promises until you agree to the T&C's, then...no service!!!!!!!!!!!!!!!!!!!!!!!!!!!

Tick tock.......still no reply!!!!!!!!!!!!!!!!!!