Misleading and extremely unfair billing.

Good day Sir/Madam <br> <br> To begin, I have been a very loyal customer with MTN for the past 6 or 7 years and I have had no problems until today. My current spend this month is R2,300.00 . How on earth am I supposed to afford this? <br> <br> How can MTN be so misleading! Every time I check my balances, it shows that there is still data remaining, however unspecific of night shift data, meanwhile MTN has been deducting my usage from my account directly at out of bundle rates without notifying me that my data or my airtime has expired.<br> <br> This is ridiculous and I am honestly so furious. I can guarantee you I won't be hanging around with MTN much longer despite being so damn loyal to you for all these years if this is what you have become. Have the accounts department become so ******** of the fact that they never thought of the financial impact and burden you put on your customers when you proceed to deduct and deduct from their account. Consumers take out a contract that they can afford and yet you continue to overcharge them three folds their contract value without warning. This is extremely unfair no matter how you see it.<br> <br> Regards<br> Guoxiong Liu<br> <br> <br> <br> <br> <br>