Misleading advert brochure page 11 Samsung A70

Chris i have phoned again I have been incorrectly informed and helped by you for the third time in a row. Yesterday you admitted a mistake when doing the contract with my delivery that you said I will recieve the battery pack the sim and the handset on delivery. Then you said that I will redeem the watch and pack from Samsung I redeem the watch the log on again and redeem then the battery pack. I cannot redeem anything but the watch. Now you send me a message which is far from what the consultant has informed me now. You also have not logged that I will be cancelling my two contracts with MTN due to the service delivery and incorrect information given to me. I was informed that you will call me and the supervisor will call me these messages and my message will be copied to MTN on Facebook and I will contact the onbudsman to inform him about the brochure and the service that I have been given by MTN over the past 4 years and how I can cancel my two contracts with MTN in the brochure there was no mention of waiting 3 weeks and redeeming process. It is sad that big companies like yours is playing and not informing clients but you do not miss collecting money and likes like that. I am highly dissatisfied with the whole ordeal and ask you politely to copy this message on your system. I shall call again tomorrow to check whether it has been logged and escelated to a supervisor to tend to my total displeasure of doing business with MTN ZA