MISLEADIMG AND DISTRUSTFUL COMPANY
I took oit a home internet month to month plan end March. The mtn agent said Im on the uncapped home internet plan with a FUP of 600gb. I asked her to cinfirm that and she did
I received an sms now that I have reached 50% of the FUP. Upon enquiring I was tild Im on a 300gb FUP. I have now requested the phone recording as that is NOT what I signed up for or what I was assured of.
The CPA prohibits suppliers from misleading consumers about the price, description, or benefits of goods or services. If perks advertised over the phone don't match the actual contract, this could constitute misleading representation.
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