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nomfundo D
1 reviews | Active since Mar 2015
30 Sept 2015, 10:40
Mislead and overcharged
Mislead when was about to upgrade, reported the issue 3 times to Mtn and agency and was billed incorrectly and problem was not solved even after I reported.
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Replies (1)
MTN South Africa's replyOfficial
30 Sept 2015, 14:31Hello makupu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with more information because we can't pick up anything on your account or any previous complaint.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with more information because we can't pick up anything on your account or any previous complaint.
Best regards
Mantoa
REQ:***
MTN South Africa's reply30 Sept 2015, 14:31
Official
Hello makupu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with more information because we can't pick up anything on your account or any previous complaint.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with more information because we can't pick up anything on your account or any previous complaint.
Best regards
Mantoa
REQ:***