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nomfundo D
1 reviews | Active since Mar 2015
08 Oct 2015, 11:53
Mislead about contract and payments
Mislead when was about to upgrade, reported the issue 3 times to Mtn and agency and was billed incorrectly and problem was not solved even after I reported. Please contact me on *** during office hours or alternatively contact me on ***.
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Replies (1)
MTN South Africa's replyOfficial
11 Oct 2015, 07:43Hello makupu,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department team for assistance.
Warm Regards
Nompumelelo
REQ:***
MTN South Africa's reply11 Oct 2015, 07:43
Official
Hello makupu,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department team for assistance.
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Accounts Department team for assistance.
Warm Regards
Nompumelelo
REQ:***