MISINFORMATION

It is endless problems with you guys. I emailed your support, Aliziwe responded basically with everything I said in my initial complaint, with a few mistakes on her side. I requested and updated statement to be sent, as MTN deducted my installed in 2 parts, on the same day, which was the 02 February 2026.I have sent through the statement as per the APP, and sent you a copy of my bank statement aswell to show you the money was deducted, but yet on the statement it only shows the 2nd amount was deducted and not the 1st amount. I HONESTLY do not care what your system says, as I cannot see what you see. If your system is showing you the correct info, then send me an updated statement, or update the statement on the APP. I go according to what I see in front of me in BLACK and WHITE. And to me as per YOUR STATEMENT, I am in arrears, but according to Aliziwe, my account is up to date. NOW UPDATE YOUR SYSTEM, or send ME the UPDATED STATEMENT, that SHOWS I am not in ARREARS.