Miserable, Horrific , Frustrating Service_ Non Stop NO 2

<p>Today , A follow up to my previous post to MTN I still have not received ANY feedback from Management , No Phone STILL . I cannot explain the frustration and inconvenienced caused due to the lack of planning on Mtn's side . Monthly I pay for a phone and Data I DO NOT GET TO USE , since the receipt of the initial phone in February I actually had the phone in use for MAX 2 weeks . Follow Ups is not sufficient anymore , honestly can it take a month to repair a phone ?? In my case I was told the phone had to have a software update and will be returned "SOON" . It was tracked in CAPE TOWN 18 April , that was 2 days ago . Does it honestly take them a month to determine the phone needs a software update and then a extra week to get the phone back to me ? ! </p>