LS
Lancelot S
1 reviews | Active since Jun 2013
05 Feb 2015, 20:06
minutes not loaded
Mtn only lots my days and not my minutes. Is already the doth day in the month and they haven't loaded then. I can't use my phone. Resolve my matter urgently
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Replies (1)
MTN South Africa's replyOfficial
18 Feb 2015, 14:15Hello LancelotS,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were provisioned with the R200.00 airtime. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were provisioned with the R200.00 airtime. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply18 Feb 2015, 14:15
Official
Hello LancelotS,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were provisioned with the R200.00 airtime. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records you were provisioned with the R200.00 airtime. We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Thank you
Wenzile Masina
REQ:***
Best regards,