minute data provision still not sorted since 17th... customer service useless

<p>After my initial nightmare with MTN century city I decided to go to a Mtn shop who could assist me... and wanted to. So I took out the contract... waited 4 days for phone ...but it is okay... I waited... got phone on 12th... then waited another 4 days for port... but I waited ... ... eventually everything was sorted.... BUT WAIT ... on the 17TH I never received my provisional minutes and data. I phone customer service.. who never logged the query sa****ay .. and sunday I was told to contact the shop I took the contract out with.. because they never loaded the provisions. So I contacted them.. to just hear that it is not on their side. They logged the query. So yesterday I am told that I will only get my first provision on 17th July!!!!! How the hell does that work.. i took out the contract 13 june... got prorata... but did not receive anything on 17 june??? So now i am still waiting to find out what is ACTUALLY going on and between the shop and customer cars i have no success. To be frank your customer service is pover!! Shireen from the shop is trying to assist but with NO clear answers from MTN headoffice or relevant department. If this is not resolved I Will just have to cancel this contract... because mtn is not following our agreement. I am fed up with all MTN issues!!! </p>