1 reviews | Active since May 2017

31 May 2017, 23:00

Mind-blowing Moments

<p>On Monday the 29th I called your call center to upgrade my phone. I was assisted by Nicolette Naidu and oh what amazing service I received from her. She was beyond excellent and helped me effectively and efficiently. She told me my phone would be delivered between 4 to 10 days. On Tuesday I got a call from RTT to arrange for delivery for Wednesday between 08:00 and 12:00. And indeed my phone was delivered today before 12:00. Thank you so much to Nicolette and the RTT team for such awesome services. Thank you MTN I was reminded why I am still with you guys. </p> <p>Big ups to Nicolette for excellent service. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply01 Jun 2017, 08:40
Official

Thank you so very much for your post, complimenting Nicolette Naidu's service and/or efforts. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.

Thank you

Kind regards

Ishie.

Best regards,