1 reviews | Active since Mar 2017

09 Jan 2018, 11:23

Mike Ramaboka **** to me!!!!!!!!!

My initial complaint was logged on 27 December 2017 https://www.hellopeter.com/mtn/reviews/struggling-for-almost-a-month-to-upgrade- ********** and on 29 December Mike Ramaboka responds to say it will be investigated. I haven't heard from him or anyone from MTN since. Looks like they just post generic responses on here so that they can be deemed as a "company that responds". How ********* and downright disgusting. I need to uprade or rather just convert my number to pre paid so that I can port it to Telkom Mobile PLEASE....I hate, hate, hate MTN!!!!!!!!!!!!!

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Jan 2018, 15:24
Official

Dear Valued Customer,

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per our telephone conversation we have liased with MTN business department one of the consultants with will contact you before the end of business to resolve your problem.

Regards

Mike Ramaboka

Complaints Management Team