Mike Ramaboka from Complaints Management Team NO FEEDBACK email 2

"I have posted 2 reviews on hello peter. On both times Mike Ramaboka from their Complaints Management Team has responded, promising that they will get back to me. It has been weeks and still no further feedback. I have provided my ID, ref number and when phoning MTN they can track my online order. So I cannot understand why it is so difficult to solve the issue."

Another week has passed and this is my 4th post. Thank for not getting back to me before COB last week Thursday as promised Mike. You have my details (ID and purchase reference number) so please do not ask me for them again. I am also not looking for your generic email stating that MTN "does care wants to deliver a service". It has been 6 weeks and still nothing. Please update me on the status of my order.