MIGRATION TO PREPAID

I visited MTN Gateway (Umhlanga) on 27 September 2015 with the request to end my expired contract and migrate to prepaid, as I am preparing to relocate to the UK on Thursday. <br> <br> I was informed that this service would take 7 days to process. It is now the tenth day and I am naturally anxious to get this sorted out.<br> <br> I was given this number as a reference for the request: REQ:***<br> <br> My Subscriber Contract Sequence Number is: A***<br> My Subscriber existing SIM Card Number is: ***<br> <br> I cannot wait any longer for this and cannot pay any fees should the migration not take place timeously. <br> <br> Please will someone respond and confirm the migration, and put it into practice IMMEDIATELY.