Migration to mtn sky

June 2019 i went to migrate my package to mtn sky they said after the new debit order and next month it will be migrated!! So this month after my debit order i got a sms stating that i have 350min and 5GB data!! Mtn sky package is 10Gb data in the day and 10Gb data at night and unlimited calls. I phones the mtn shop where i did the migration and told them there is an error because i must be on mtn sky. When i went on my app it showed that i am on mtn sky lite with 200mins and 3Gb data. They said they will phone the migration department to fix this problem. I am still waiting from the 8th of July to get this fixed from mtn migration side. Each time i phone the store where i did the migration they say they haven’t received any feedback from migration department..

I am going to stop my contract if this is not sorted out. I paid for mtn sky but i didn’t receive the package!!

I will also take away the company’s accounts to a other service provider if this is not sorted out asap