TG
Theo G

1 reviews | Active since Dec 2015

05 Dec 2015, 09:26

Migration Struggle For 5 Months!!!!

I have been trying to migrate from MTN to Vodacom for the past 5 months.... It is so frustrating. No branch or call centre can help me. After spending 20mins on the call centre line, the line gets dropped when you eventually think you're gonna speak to an actual person.<br> <br> I have jumped through all the hoops, sent all the info required, jumped through the same hoops again, and yes, again, but nothing. I have been a loyal MTN subscriber with 5 contracts for the past 18 years and this level of service is pathetic!<br> <br> Please please please get a competent person to phone me on ***to sort this out.

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Dec 2015, 12:43
Official
Hello UnhappyChappy100,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please contact our mobile number portability group on *** to assist you online.

Kind Regards,

Alice van der Merwe

Best regards,