TG
Theo G
1 reviews | Active since Dec 2015
05 Dec 2015, 09:26
Migration Struggle For 5 Months!!!!
I have been trying to migrate from MTN to Vodacom for the past 5 months.... It is so frustrating. No branch or call centre can help me. After spending 20mins on the call centre line, the line gets dropped when you eventually think you're gonna speak to an actual person.<br> <br> I have jumped through all the hoops, sent all the info required, jumped through the same hoops again, and yes, again, but nothing. I have been a loyal MTN subscriber with 5 contracts for the past 18 years and this level of service is pathetic!<br> <br> Please please please get a competent person to phone me on ***to sort this out.
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Replies (1)MTN South Africa's replyOfficial
10 Dec 2015, 12:43Hello UnhappyChappy100,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please contact our mobile number portability group on *** to assist you online.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please contact our mobile number portability group on *** to assist you online.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply10 Dec 2015, 12:43
Official
Hello UnhappyChappy100,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please contact our mobile number portability group on *** to assist you online.
Kind Regards,
Alice van der Merwe
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please contact our mobile number portability group on *** to assist you online.
Kind Regards,
Alice van der Merwe
Best regards,
