1 reviews | Active since Nov 2010
Migration of contract
Good day,
I cancelled my contract with MTN last month end and they confirmed that it is migrated to prepaid. It came to my surprise this morning when I checked my account, they debited my account. Can I please get my money back as it was not my fault that your staff failed to cancel my contract if it was not cancelled.
Good day Thando
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
Good day Thando
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,