1 reviews | Active since May 2015
I still experience issues with my Outlook after the migration 6 December 2017 even after the 6 emails notifying ********** and my previous post on Hello Peter. No option to select a default email on my Outlook and it still keep asking for a password after I have submitted the password. I cannot receive any emails on Outlook please attend to my problem ASAP! I am able to log in to my emails on MTN website with the same password that are rejected, Immediate after my MTN website login to my emails, 3 of my antivirus programs warns me that there are phishing attempts! ********** ********** ********** ********** ********** ********** ********** ********** The response from MTN was a call center agent telling me that her manager notified her that she needs to call me regarding; jet did not give her the info to which emails there are a problem. Why does ICASA still allow them a license to operate??? Especially seen in the light of all the ***** that is been committed with this provider assistance and the fact that they do actually sell their customers information without the clients consent.
PS Thanks for the several notes of apology on Hello Peter, when will there be an actual attempt to resolve the problem???????????? If possible please ask an agent/manager that can read and is competent to help me!
Good day Christo,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Christo,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
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