SR
Sanet R
1 reviews | Active since Apr 2016
14 Jul 2016, 10:09
Migrate Contract
<p>Thank you for your reply. Unfortunately nothing is solved. My problem is not for the 073****116 number, but the 083****288 number. According to store management they can do nothing and head office must solve the problem.</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
19 Jul 2016, 05:45Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management team for urgent attention. They will investigate and we will revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
REQ: **********
Best regards,
MTN South Africa's reply19 Jul 2016, 05:45
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management team for urgent attention. They will investigate and we will revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
REQ: **********
Best regards,