Messed around with new contract

On Saturday 07/03/2015 I went into MTN Morningside to open up a contract. The contract was your special running in your y'ello summer deals brochure: Iphone5s 16GB in black for R429 a month.<br> <br> Sunday 08/03/2015 at 10h00, I then received a phone call saying I could come and fetch my phone. I was not able to go through.<br> <br> Monday 09/03/2015 at 14h00 I went into Morningside only to be told they didn't have stock.<br> One of the reasons I have taken out a phone contract with MTN is to move away from Vodacom.<br> I have also emailed: [Email Removed]<br> <br> Only to have a disgusting short response:<br> <br> Good day<br> <br> Please can i have the number that was ported to us from VC and your id number please.<br> <br> Kind Regards.<br> <br> There is no name of the person of who i am dealing with and after replying to the encrypted email was told they are dealing with it and will get back to me.<br> <br> This is no way to treat customers! Advertising a special when you do not have stock, country wide by the sounds of things is not on! <br> <br> This needs to be compensated quickly with a newer version of the phone at the same price of that special that was asked or sorted out immediately<br> <br> I still have had no feedback from MTN!