Messed around by MTN for 5 months!

I am highly disgusted with the service I have received from MTN as my service providers. I have been messed around for the worst 4-5 months of my life. When I question why people within the company keep messing me around, wasting my time and not doing their jobs, no one can answer me. No one even cares that they are loosing a customer and following up does not exist within this company. They stole money from my account and I had to fight for it back and to be let out of my contract. And no one will let me speak or refer me to anyone higher (not even the social media team) who may give a damn about loosing customers and worries about the service their company gives! I will seriously be looking into another option for the future and will advise all my friends and family to do the same...

Never deal with Jack magoshi Letswalo (the start of all the issues) from the sales call center, Gugulethu from Gateway (she cannot help you any longer and leaves you in the dark), Gillian/Sphelele from social media (as they wont pass on your message to higher people, they only have generated responses) and Nwabisa Mjokovana (from retentions) as she says she will be the new face of MTN to you then goes on leave and doesn't return any emails or calls for 2 weeks.