Merwil V

Never have I had such bad service from MTN. Even a 1 star is to much for them. My account at MTN has been hacked on 5 January 2021 which left me with a R35 000,00 bill. I contacted them immediately and as of today nobody has contacted or emailed me assuring that they are looking into the matter OR NOT. I went into the MTN shop and apparently nobody can assist me, not even the shop manager. All that I've been told is that there is an open ticket at the ***** department and to HANG IN THERE....really!!. I was also advised by MTN to pay my subscription fee which I did for the 2nd month now only to find out that I am now disconected totally, I dont have any service - and the bill is now R37 000,00 so what am I paying for? MTN can't even give me a detailed statement wich reflects the 2 payments that have been made. I am utterly discusted with MTN's service and will never refer anybody to them ever again. I am definitely looking forward in cancelling my contract with MTN soon.