1 reviews | Active since Oct 2010

01 Dec 2015, 11:04

Membership Fees?

My mum recently had R120 deducted from her prepaid total. She was informed by MTN that it was a membership fee of which she DID NOT sign up for or agree to. This is absolutely a pathetic display from MTN to rack up more money from their customers. Is this membership fee going to the \Help MTN Pay the Nigerian Fine"group?<br> <br> Return her money and stop taking advantage of elderly people in your nonsense marketing campaigns and signing them up for stuff they don't need.<br> <br> SIES!!!"""

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Dec 2015, 15:17
Official
Hello Chiron,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please supply us with the phone number your query relates to so we can investigate.

Regards
Thabelo
REQ:***