Hellopeter
Share Your Experience
JC
Jose C

1 reviews | Active since Jan 2016

23 Nov 2018, 18:43

MEGA DEALS

Received upgrade sms from MTN and upon selecting the upgrade package offered I was informed that they can’t give it to me and offered me other packages at a far higher price.

0
Replies (2)
MTN South Africa
MTN South Africa's reply26 Nov 2018, 10:27
Official
Good Day Mr Carvalho

Thank you for your post.
 
Please accept our apologies for any inconvenience caused.
 
Kindly note we are attending to this matter and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team


Best regards,

MTN South Africa
MTN South Africa's reply27 Nov 2018, 11:50
Official
Good Day Mr Carvalho

As per our telephonic conversation, this is to confirm that this matter has been resolved.
Thank you for your patronage and continued support.

Warm RegardsBrendah LangaComplaints Management team

Best regards,