****med By Agent

I AM A VERY LOYAL CUSTOMER OF MTN SINCE 2021 MARCH. MY 1ST CONTRACT REACHED IT'S TERM THIS YEAR. I HAVE BEEN TRYING TO CONTACT MTN WITH NO LUCK BECAUSE THE RETENTION DEPARTMENT NEVER GAVE ME AN AGENT TO SPEAK TO. TODAY (30-06-2023 ) I SPOKE TO KAYLE AND TOLD HIM I WANNA CANCEL. HE CONVINCED ME TO TAKE A BETTER OFFER. LITTLE DID I KNOW HE WAS RIPPING ME OFF. I AM ANGRY AND I WANT TO SUE HIM AND THE WHOLE DEPARTMENT. PLEASE PROVIDE ME WITH THE RECORD for This date and time. (30-06-2023) (11:59 )WE SPOKE FOR 30+ MINUTES. GET THIS WHOLE NONSENSICAL CONTRACT CANCELLED. AND I FORM KAYLE THAT HE IS IN DEEP ****