Mbali Mavuso is ***********

So I called to MTN 083 1 808 number and Spoke to consultant who than gave me the person In charge with my account ( Mbali Mavuso), that was 2 moths back, I have been trying to get this Mbali mavuso, her colleagues have sent her emails, an notes telling her the customer need to speak to her, she makes empty promises until today she has never called, MTN still debits the Money that I'm not happy about with no one to explain to me as Mbali mabuso is un able to. <br> <br> at last a guy names Arthur Khambule assisted me on Mbali's behalf. Arthur sent me spread sheet of my billings however there are a lot of debits that doesn't make sense and I still need assistance on these as I need to settle my account. MTN / Mbali mavuso is not seeing how urgent and important this to me. She doesn't give a damn with her client. that makes me wonder why he was promoted there used to be a lady who I use to work with who was very reliable up until Mbali Mavuso took over everything went to dark whole. <br> <br> I'm called and called to MTN they keep transferring me to department who don't answerer their phone i.e. business consultant or something. No one is answering my calls now. Im not happy with MTN