1 reviews | Active since Oct 2016

04 Oct 2016, 15:02

Mbali mavuso credit controller

<p>I have never been irritated by the service i receive from mtn 809,i want to terminate my contract and i have been calling for over a months now. Apparently i must speak to mbali mavuso who is impossible to get,all they want is a new business only and dont care about us afterwards. How on earth can a big company have one credit controller to help millions of their customers? </p>

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Replies (2)
MTN South Africa
MTN South Africa's reply05 Oct 2016, 19:04
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the matter has been escalated to the relevant functional unit for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,

's update11 Oct 2016, 10:43
Reviewer Update

Hi siphumezo

Im still waiting,see when i say your service sucks?