MBALI KUNENE FOR MTN SERVICE CHAMPION OF THE YEAR

I just had wonderful experience from Mbali Kunene, all the agent kept transferring me from department to department... she took time to understand what was my concern , apologized for the run around, explained how best to go by everything ,

i enjoyed her interaction, she reminded me of the art of client service, and the inportence of a happy custormer to the brand ...

i hope her bonus increases 100X