nM
nonjabulo M

1 reviews | Active since Feb 2018

10 Feb 2019, 16:31

mazwi complaints analyst

credit bureaus have not done a single thing to sort my account yet I was promise on the 30th of January that they would sort it out. This now again has impacted my business plans as its showing up on my credit record. Mazwi complaints analyst left me a voice message confirming that this would be sorted out, after my business review on Friday, i was notified that Mtn has black listed me.

Do i really have to take further actions now? i need proper confirmation that the account has been cancelled and fully paid for. this must be emailed to me or to my laywer on the email address i will provide once someone actually has something tangable for me.

I am so frustrated with this whole issue now. I need this sorted by the end of business day tomorrow else i am taking further steps . this company is abusing its user day in day out. I want no further dealings with MTN . EVER.

0
Replies (2)
nM
nonjabulo M's update11 Feb 2019, 19:39
Reviewer Update
no one has rep**** to my complaint.
MTN South Africa
MTN South Africa's reply12 Feb 2019, 14:30
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 

Best regards,