May you please contact me on ***

Good Afternoon

ID ***

I received a reference 8days ago from cim-Legal but nothing has been done on my end. The several emails I sent through out of frustration, there is no light or anything to show that this will be dealt with. It clearly shows that this is not understood when it comes to my profile really being affected

The feedback "s that are as follows:

From: ***

Sent: Thursday, October 20, 2022 11:25 AM

To: ***

Cc: ***

Subject: Fw: FW: Migration Application Contract to Prepaid Form............ ***

Good day Mpho I am already on pre paid You are my last hope , I have called several times to MTN informing them to close my account .I was then move from contract to Pre-paid .I was informed to pay in Jan 2022 which I did pay R800.I was told that my account was closed .Now I am busy applying for a house then this is affecting me . May I please be removed from ITC and from MTN data base and update your billing .I aslo send this to ***

From: Mpho Phatswane [ MTN South Africa ] <***> Sent: Tuesday, October 18, 2022 9:14 PM To: Happiness Mavimbela <***>; SMEcancellations <***> Subject: [EXTERNAL] RE: FW: Migration Application Contract to Prepaid Form............ *** Good day Team

Please assist with migration to pre paid

Warm regards,

Mpho Phatswane

C

| www.mtn.co.za

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From: Happiness Mavimbela <***> Sent: Friday, October 14, 2022 2:38 PM To: Mpho Phatswane [ MTN South Africa ] <***> Subject: Fw: FW: Migration Application Contract to Prepaid Form............ ***

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From: Happiness Mavimbela <***>

Sent: Thursday, December 2, 2021 9:31 AM To: *** <***> Subject: Fw: [EXTERNAL] FW: Migration Application Contract to Prepaid Form............ ***

Hi Mpho

Thanks for the excellent service 💯

Warm Regards

Hapiness

From: Mpho Phatswane [ MTN South Africa ] <***> Sent: Thursday, December 2, 2021 8:28 AM To: Happiness Mavimbela <***> Subject: [EXTERNAL] FW: Migration Application Contract to Prepaid Form............ ***

Good day

Please find the migration to pre paid forms once completed

Please email them back to *** , and ID copy

Email address : *** ,please be advised to migrate the line to pre paid ,it is 20 working or business days notice or 30 calendar days ..

This email is confidential. If you have received it in error, you are on notice of its status. Please notify us immediately by reply email and then delete this message from your system. Please do not copy it or use it for any purpose, or disclose its contents to any other person as to do so could be a breach of confidentiality. Thank you for your cooperation

Sensitivity: MTN South Africa - Internal

From: Happiness Mavimbela <***> Sent: Thursday, December 2, 2021 9:31 AM To: *** <***> Subject: Fw: [EXTERNAL] FW: Migration Application Contract to Prepaid Form............ ***

Hi Mpho

Thanks for the excellent service 💯

Warm Regards

Hapiness

From: Mpho Phatswane [ MTN South Africa ] <***> Sent: Thursday, December 2, 2021 8:28 AM To: Happiness Mavimbela <***> Subject: [EXTERNAL] FW: Migration Application Contract to Prepaid Form............ ***

This sender has no historical association with MCG, please exercise caution when opening attachments or following any links within this email

Good day

Please find the migration to pre paid forms once completed

Please email them back to *** , and ID copy

Email address : *** ,please be advised to migrate the line to pre paid ,it is 20 working or business days notice or 30 calendar days ..

This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at https://www.multichoice.co.za/wp-content/uploads/2017/08/MultiChoice-email-disclaimer.pdf. If you are unable to view the disclaimer, please email *** for a copy.

This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at https://www.multichoice.co.za/wp-content/uploads/2017/08/MultiChoice-email-disclaimer.pdf. If you are unable to view the disclaimer, please email *** for a copy.

 Some content in this message has been blocked because the sender isn't in your Safe senders list. I trust content from ***. | Show blocked content Some content in this message has been blocked because the sender isn't in your Safe senders list. cim_legal <***>

Y'ello Happiness Mavimbela

Thank you for getting in touch.

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MTN

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 Some content in this message has been blocked because the sender isn't in your Safe senders list. I trust content from ***. | Show blocked content Some content in this message has been blocked because the sender isn't in your Safe senders list. Happiness Mavimbela Good Afternoon

I am running out of patience now , I am thinking to send this to hello Peter , if it's not resolved in 10 working days . I am looking forward to your response. May you please update your billing , remove me from ITC /data base and clear your name on my credit profile

Kind Regards HT Mavimbela ( ***)

Regards Happiness