MAY 2015 STATEMENT & RECONCILIATION OF ACCOUNT

My name is Kayaletu Ncula and I've got a problem with my MTN cellphone contract. My Account is A*** & ***.On the 12 May 2015 I paid R551 for monthly payment but seemingly my account was never reconciled because now I'm struggling to get my MAY2015 statement, which i urgently need to lodge reimbur*****t claims with my employer. Also, though I paid the required amount MTN didn't bother to open my outgoing calls & my internet line(Bundles not loaded).<br> Now I'm receiving smss demanding that I make another payment of R564.50. My problem is that I did pay what was due then but no one bothered to reconcile my account & no one bothered to open my line so if I pay now what's the point, as my line has been closed unreasonably anyway.<br> Can someone attend to my situation before it's too late.I've tried calling the call centers and accessing MYMTN ONLINE but to no avail.<br>