JM
John M

1 reviews | Active since Apr 2019

25 Apr 2019, 08:29

Marvelous Customer Service and Experience (Pamela Matsheke)

I have experienced marvelous customer service from Pamela Matsheke, she is one of the greatest customer consultants. With that kind of service she offered me, I will happily refer a customer to MTN Insurance. Marvelous service Pam.

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Apr 2019, 13:37
Official
Good day

Thank you for your recent correspondence. 

At MTN we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our loyal customers, like you, with the quality of goods and services they deserve. Your email has been forwarded to our Insurance Management Team to inform them of the excellent service rendered to you by Pamela. 

We'd therefore like to thank you for taking the time to send us this fantastic positive feedback!  We take great pleasure in knowing that you enjoyed your MTN experience. 

Thanks again for your patronage and continued support. 

Should you require any further information, please do not hesitate to contact us. 

Warm RegardsZenetta Portia ViljoenComplaints Management team