CB
Clemens B

1 reviews | Active since Jul 2011

07 Feb 2017, 08:34

Marketing Spam doesnt stop. 04:40am harassment even opting out and mailing them.

<p>I have emailed MTN and sms's to opt out of the marketing spam. However every month I still get messages with marketing stuff. I hate spam and not interested. If I want something I will call you. The spam comes in many sms's at once and at <strong>04:40</strong> in the morning. This is harassment!!!!!! Surely this is not allowed according to consumer protection???? You should be fined!!! I opted out!!! Many times!!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Feb 2017, 19:36
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

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