Marketing list
<p>I keep getting sms from mtn marketing, with the option to send sms STOP . Gets sms that says you removed from marketing list, then day or two later the the sms starts again. Any idea how to permanently Stop mtn from sending these annoying messages? Does the STOP sms cost me money? For added frustration the number can not be added to the spam list! I would like to report this matter to a authority within mtn but not sure how.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,