MM
Manana M
1 reviews | Active since Mar 2016
03 Apr 2016, 22:20
man still doesn't want to cancel their contract
Zukiswa your response received on the 24th, that I understand, what about the balance on the contract that is the issue, I cancelled your contract but your company still gives me units n sms's that I don't want.. maybe u' ll get my point now as your reply it's inappropriate/ does not solve my problem.
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Replies (1)
MTN South Africa's replyOfficial
08 Apr 2016, 07:06Hello Lekgolokoe,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Please take note that the contract has been cancelled and the number converted to prepaid.
The account has been credited and the credit has been used against the account balance. The account balance is now R0.00.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Please take note that the contract has been cancelled and the number converted to prepaid.
The account has been credited and the credit has been used against the account balance. The account balance is now R0.00.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply08 Apr 2016, 07:06
Official
Hello Lekgolokoe,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Please take note that the contract has been cancelled and the number converted to prepaid.
The account has been credited and the credit has been used against the account balance. The account balance is now R0.00.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Please take note that the contract has been cancelled and the number converted to prepaid.
The account has been credited and the credit has been used against the account balance. The account balance is now R0.00.
Kind Regards,
Alice van der Merwe
***