GE
Graham E

1 reviews | Active since Jun 2018

08 Dec 2020, 07:57

Mall of the South MTN

Bad customer Service from Kyle at MTN Mall of the South, He sold me a contract that was supposed to have been a 20GB day and 20GB nigh when i received the data it was 10GB..I phoned him and every time he will say i will call you back and he only did so once ...the last time he said to me I have escalated to my manager and i will call you back that was more than two weeks ago, I had to call MTN and rather do an upgrade because 10GB of Data was not what i wanted.... Good Customer Service wood have been trying to assist your customer by corrcting the error and keeping him informed. That is not what i got from Kyle.

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