Malformed data charges

Dear Peter, I have been fighting MTN for the past 5 months now without success. I noted data charges on my account have been excessive since April. I analyzed the URL report to find sites visited NOT BY ME! I have also noted that MTN charges for data usage (as packet switch data) on my invoice, though my phones Data Usage software clearly shows much less data was used. All of such sites are of adult content, and I believe internal sabotage of MTN database. Also, many people have this very same problem! <br> I have spent countless hours with operators at 808, 1555, JHB head office and they have sent me telephonically from one department to the other without resolve. No operator is able to actively involve themselves with this issue, rather it assigned a reference number and then lost in their system. No one follows up, and no one communicates. For 2 months now I have been unable to speak to someone in charge! The operator always announces that management are in a meeting! It is much like a brick wall. Nothing moves beyond the density that is within the help-center. <br> This has been an absolute nightmare!