1 reviews | Active since Oct 2017
Renewed my contract with mtn in August 2017. Took a special which included 3 months free 10Gb data. Then on the 31st August I get this sms from mtndata to say that because I did not have a full month of data on the the first cycle, they had extended this promo on my line and given me a fourth month of 10Gb complimentary data. So when this data did not load this cycle and I queried it, I was told the data was only valid for three months. So they **** to me about the promo - but I cannot say I expected them to honour their word because in my experience, mtn is not about the customer but about their profits.
Good day Leon
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have sent a request on your behalf your issue is being looked at.
REQ:***
REQ:***
Regards,
Charelle.
C.I.P MTN S.A.
Best regards,
Good day Leon
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have sent a request on your behalf your issue is being looked at.
REQ:***
REQ:***
Regards,
Charelle.
C.I.P MTN S.A.
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.