JL
Jacques L

1 reviews | Active since Jan 2014

14 Nov 2015, 10:21

Making money for nothing

I have 5 different accounts with MTN and on all of them I keep getting competition invites which cost 1.50 per sms to partake in but i keep sending stop and then a new nr is used for next comp and i send stop again again again and again at a cost of 1.50 per stop sms. If millions of users go thru this exactly how much does MTN make just by irritating the snot out of their users. Surely something can be done to stop this kind of theft.

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Nov 2015, 17:08
Official
Hello jlo750225,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have sent the request to the marketing department to assist. However we only pick up 2 lines on account A***.

Kind Regards,

Alice van der Merwe

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Best regards,