SS
Samanrha S
1 reviews | Active since Jul 2012
07 Apr 2015, 11:18
Made a Payment at MTN
Hi<br> <br> Really confused!!<br> <br> Made a payment at MTN Canal Walk on the 31 March 2015.<br> <br> I get my statement today 7/04/2015. Payment not reflecting<br> <br> Called MTN the lady said payment is not reflecting yet.<br> <br> How does Paying your account at MTN not reflect after 7 days!<br> <br> Really bad service.<br> .<br> <br>
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MTN South Africa's replyOfficial
23 Apr 2015, 11:16Hello mish2220,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the payment of R942.00 made in March has been allocated to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the payment of R942.00 made in March has been allocated to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply23 Apr 2015, 11:16
Official
Hello mish2220,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the payment of R942.00 made in March has been allocated to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the payment of R942.00 made in March has been allocated to your account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,