NC
Nicole C
1 reviews | Active since Nov 2018
15 Nov 2018, 10:33
Mad as hell
They have the worst service ever they need to shutdown. I can't deal with these people anymore
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
19 Nov 2018, 09:18Good day Nicole
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer.
Our records show Boitumelo Phusoane provided you with assistance on the 15/11/2018 at 11:28:32 and the query was resolved.
Warm regards,
Jessica John
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer.
Our records show Boitumelo Phusoane provided you with assistance on the 15/11/2018 at 11:28:32 and the query was resolved.
Warm regards,
Jessica John
Complaints Management Team
Best regards,
MTN South Africa's reply19 Nov 2018, 09:18
Official
Good day Nicole
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer.
Our records show Boitumelo Phusoane provided you with assistance on the 15/11/2018 at 11:28:32 and the query was resolved.
Warm regards,
Jessica John
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I tried calling you on ***, unfortunately there was no answer.
Our records show Boitumelo Phusoane provided you with assistance on the 15/11/2018 at 11:28:32 and the query was resolved.
Warm regards,
Jessica John
Complaints Management Team
Best regards,
NC
Nicole C's updateReviewer Update
19 Nov 2018, 10:03Hi
Thank you for taking the time to call me. Yes she was excellent thank you. The previous lady however not so much.
Kind regards
NC
Nicole C's update19 Nov 2018, 10:03
Reviewer Update
Hi
Thank you for taking the time to call me. Yes she was excellent thank you. The previous lady however not so much.
Kind regards