1 reviews | Active since Aug 2015
M T N C O N T R A C T S- N C A 21 D A Y N O T I C E
I would like to ask for some information about the NCA and their 21 days notice period. I have a 2 year contract with MTN for wifi, I need to give them 21 days notice to cancel and would expect a reasonable fee to do so. Which when I have cancelled a gym contract was told would be a month or a month and a half, this even would apply to property rental agreements. I mean if you don't have money you don't have money right. MTN are blatantly refusing to cancel this agreement unless I pay for the rest of the contract which is till the end of the year. If I had money to pay I would keep it right. I do not care about the router or any equipment, I will hand it back I do not need it. What makes them so special that they feel they do not need to adhere to the NCA. ??? I what I would like to know. Could not speak to a manager or supervisor as they would all say the same thing. Is it because people think everyone and everyone's circumstances are the same? Well they are not and each case should be looked at on merit. They quick also to put fees up during a contract and there is nothing the public can do. I think the competitions board should be involved as well. They hold a contract sacred when it suites them.......
