AL
Abraham L
1 reviews | Active since Sept 2011
02 Feb 2015, 11:35
Lying to customers
I received an sms from Mtn saying I will get 500meg data when I do a sim swap to the new LTE sim. Had to sms \sim swap"to 44770 after I did it. I went to Mtn"
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Replies (1)
MTN South Africa's replyOfficial
17 Feb 2015, 22:13Hello APJL,
We are truly sorry for any inconvenience caused and for the delay with the data bundle being provisioned.
We have now perused your account and see that your 500MB data bundle was provisioned to your account on the 13th of February 2015.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delay with the data bundle being provisioned.
We have now perused your account and see that your 500MB data bundle was provisioned to your account on the 13th of February 2015.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply17 Feb 2015, 22:13
Official
Hello APJL,
We are truly sorry for any inconvenience caused and for the delay with the data bundle being provisioned.
We have now perused your account and see that your 500MB data bundle was provisioned to your account on the 13th of February 2015.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delay with the data bundle being provisioned.
We have now perused your account and see that your 500MB data bundle was provisioned to your account on the 13th of February 2015.
Once again we do apologize for the delay.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,