<p>Hi There.</p> <p>This is my second review regarding the reception in my complex.</p> <p>According to Itumeleng (ref number for my prev review ********** ) she spoke to the call centre and someone was at my place and discussed the reception and that i need to get a booster while they build a network tower.</p> <p><br />1st, no one was ever at my property or spoke to my wife, that would be the 1st lie.</p> <p>Then, why would MTN need to build a new tower in my area? I live in the middle of PTA, i have full 3g in my house, just that calls doesn’t get through and if it does then the call gets dropped after 15 seconds, then after one tries again it works fine, so i thing building another tower is another blatant lie.</p> <p>Can someone please get back to me and stop telling less lies and please help me sort out this problem</p> <p>Thanks</p>
Good day Coenraad,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Network Coverage management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
Good day Coenraad,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Network Coverage management team for urgent attention and to contact you back with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
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