Lying about service
<p>I want to port back to MTN. This huge communication network is offline for more than two weeks? What the hell? You guys are now just as useless and idiotic like Cell C. I don't know why am I begging MTN to take my money? For heaven sakes!!!! No store can help, no helpdesk can help?????????????? </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our porting department on the number *** between 8:00 am and 5pm monday to friday they will investigate and resolve your problem accordingly.
warm regards
mike
Complaints Management Team
Reference Number: ***7
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly contact our porting department on the number *** between 8:00 am and 5pm monday to friday they will investigate and resolve your problem accordingly.
warm regards
mike
Complaints Management Team
Reference Number: ***7